Terrible customer service. I have never seen customers treated so poorly by a store manager.

I did call corporate and they were concerned about what I had to say and took care of the problem but I would never go back to VIP in Londonderry . The store manager as well as the employees were rude sarcastic and gang up with each other to mock customers often times raising their voice. It is amazing they are still in business. When the store employee was rude I asked to speak with the store manager who was even more rude.Like I said it is hard to believe that they are still in business.

My experience was so bad that it was almost unbelievable.

Review about: Vip Auto Parts Customer Care.

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this no surprise...they hire idiots for managers


The Milford location is just as bad- the manager Joe was extremely rude over an alignment warranty

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