The manager quoted me one price to replace my wheel bearings. After they had my truck for most of the day, I called to check on the progress.
They told me that I must have bought the truck from a Hurricane Katrina person because there was water in the casing. The quoted price went up and I needed my truck, so I paid it. A little over a month later, the bearings went out again. I had them check the brakes at the same time.
They quoted me $200 to replace the brakes. I said okay. I called later to see how it was going. They told me that the Expedition I owned (2 wheel drive basic) required special brake pads and it would cost another $100.
I was livid! I told the manager that I would be at his shop in less than 5 minutes to talk to him. He said he would be there...but he wasn't. He left right before I got there.
Liars...the whole lot of them. And then they argued with me about the brakes and told me that I was never quoted $200 and that I was lying!
Never, ever going back to VIP or anyone associated with them...EVER!!!