Product: Vip Auto Parts Customer Care Clear all filters (5 of 5 reviews match)
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After VIP diagnosed my tie rods and strut and shock assembly needed to be replaced in order to pass inspection, I then ordered the parts online from 1A Auto, who is great by the way.I was able to return the parts when I explained what kind of immoral sacks of garbage...
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1.3
Product
Vip Auto Parts Customer Care
I didn't like
  • Inspection rip-off
  • Poor poor service
  • Scammed for every possible dollar on every possible part
#1040548
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Could someone explain to me why the tire-service department would sell my wife (I wasn't there, but I looked at the crossover-SUV when she got home), Z-rated tires for an SUV, when the factory ones are H-rated? The tire slap and road noise are awful, and wear...
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Vip Auto Parts Customer Care
#935045
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I was so impressed with VIP in Rockland, I stopped going there a few years back from a problem I had there, I decided to go back to try again and I was happy that I did. The manager,Mr. Chris Roberts took care of the problem w/ my car, and was so friendly, and all...
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4.8
Rockland, Maine
Product
Vip Auto Parts Customer Care
#746254
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VIP has shotty and poor quality work complaint at 61 Western Ave Augusta, ME VIP Tires & Service store on Jan 7 2014. The VIP Difference - Get It Done For Less... Get It Done Right! Bad Reputation, does the job with make shift fix that causes a whole new problem....
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Anonymous
serisouly

Just because you got your codes read doesnt mean thats what the problem is. An o2 sensor code could actually be a lot of different issues not including the sensor. Thats why ...

Product
Vip Auto Parts Customer Care
#470445
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Terrible customer service. I have never seen customers treated so poorly by a store manager. I did call corporate and they were concerned about what I had to say and took care of the problem but I would never go back to VIP in Londonderry . The store manager as well as...
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Anonymous
Al Bundy

this no surprise...they hire idiots for managers

Anonymous
Bill G

The Milford location is just as bad- the manager Joe was extremely rude over an alignment warranty

Product
Vip Auto Parts Customer Care
#136169
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