I recently went tire shopping for my Jeep Cherokee. I wanted to purchase 235/75/15 tires for it. I knew VIP had a meet it or beat it tire policy. Well I got quotes and then went to VIP.
Once there it took about 20 min AND me approaching someone to get them to pay any attention to me. I guess standing in front of the counter waiting doesn't qualify as needing assistance.
Now I finally have someone looking up tires for me, I ask them about their meet it or beat it tire price guarantee. The counter guy told me you bet not only will we meet it we will beat it by 5% as long as the tires are comparable. Now this is where the story gets good. Once they realized that they COULDN'T beat the price they started making up reasons why they didnt have to. The first excuse was that Goodyear didnt make that tire, I questioned the fact that they were using a tire book from 2007!!!!! Not to mention my computer generated quote (as required by VIP) stated the tires as Goodyear Wrangler. Then they started trying to find anyway out of their guarantee they could, including telling me that the tires I had a quote for were not the mileage rating that I was quoted. But I did get a meet it or beat it quote from VIP. The computer generated quote I gave them was for $389.58. The quote they gave me for a INFERIOR 40,000 mile tire was $405.05!!!!!!! Some meet it or beat it price match guarantee this is!!!!!
I will NEVER shop at VIP AGAIN!!!!!