About a year ago my son took his truck to VIP in Sommerswoth for a special offer for a front end aligment. Once up on the lift my son was told that they could not do the aligment because the passenger side ball joint was shot.
My son then called me to which I responded to tell theem to take it off the lift. VIP protested but did take it off the lift. My son then drove to our regular mechanic (who does not have a aligment rig) to question the ball joint as the truck was recently inspected. He found absolutely nothing wrong with the ball joint and called the manager at VIP who in turn was very apologetic and agreed to do the aligment.
Ya right...like we'll be going back. In fairness the lot of these places are the same and I don't really trust any of them.