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I went to vip for an inspection, my first and only experience with them. The front desk person took my info.

Within ten minutes they took my car in. After the service person went over my car, he returned to the office saying everything passed except i needed vrear brakes. The desk person then gave me a shopping list of every imaginable rear break and excessory right down to new brake lines. He then told me that they could do it right then and they had all the parts in stock to the tune of $436.72.

He then told me i was illegal because there was no ten days anymore to get a vehicle inspectef after a registration. I then knew it was a rip off because i had been on the phone with the DMV just before i went to them. I told him no thanks id get it done elsewhere. They then left my car sitting on the lift without any attention for a half hour while i sat there waiting to get out.

This is by far the biggest attept at a ripoff by a so called professional establishment i have ever ecperienced and i have been driving for 44 years. I really wish i could see them prosecuted. Too bad the American consumer is so powerless when it comes to them saying a vehicle passes or fails.

Inspections sbould be done by an independent agency that doesent stand to make money off auto parts in irder to get ones vehicle inspected. Alive and not so well in Claremont NH...

Reason of review: Poor customer service.

Location: Claremont, New Hampshire

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