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  • Feb 17
  • Service Centers and Customer Services
  • Westbrook, Maine
  • Vehicle Maintenance
  • 76
  • REVIEW RATING 3/5

I recently went into VIP portland maine to have my six month maintinence done on a 2012 vehicle. I gave them a list of what I needed done. When I returned,they gave me my bill and there was a service included that I didn't ask for. I questioned them about it and was told that my vehicle needed it. I payed,took the bill home, and compared the list of services they had done to what I had asked them... Read more

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  • Jan 26
  • Service Centers and Customer Services
  • Hannibal, Missouri
  • Tire Service
  • 62
  • REVIEW RATING 4/5

So my vehicle was low on air, more then I relised when I left to go to Cumberland farms down the road. When I arrieved there the tire had lost all the air and the tire came off the rim entirely, and then I top that off my spare would NOT come out of the truck because what held it in had broke, well Looking around not knowing what to do I call VIP because it was right across the road. I waited for... Read more

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  • Jan 26
  • Service Centers and Customer Services
  • Hannibal, Missouri
  • Tire Service
  • 27
  • REVIEW RATING 3/5

Drove to Cumberland farms right down the road to get air in tire because it was flat. Tire ended up coming off the rim and obviously we can't put a tire back on the rim our selves... We couldn't get the spare tired out because what held the tire in the car was broken, so we called VIP which is right across the street, and I waited and waited for them to answer and they answer I asked if they... Read more

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They lie about the warranty and say "what did you expect" they are tring to charge me more than I originally paid for the tire under the warranty. Scam Add comment

  • Dec 02, 2014
  • Service Centers and Customer Services
  • Atlanta, Georgia
  • Car Repair
  • 75
  • REVIEW RATING 3/5

car would not start had it towed to vip, they said it needed a starter 389.00 ok..they call car is ready, pay them then they say car might not start we think you need a head gasket 900. or maybe another gasket 600.!!!! did not start asked to have it.towed to my house noooo! asst manager more interested in his mcdonalds then us. ended up they gave us back 75.and we had the car towed on our own.... Read more

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Vip in Gorham me is the worst store ever Add comment

The worst company to work for Add comment

  • Oct 04, 2014
  • Service Centers and Customer Services
  • Claremont, New Hampshire
  • Tires Replacement
  • 115
  • REVIEW RATING 4/5

We purchased 2 new tires in August 2013 from VIP in Claremont NH. We had to bring the car back for a leak in the new tire 3 times and still they would not replace the tire. While we were there waiting an hour and 45 minutes, the person working on the car continued to use his cell phone for the majority of the time instead of working on the car. When I complained, another service person took a... Read more

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My husband and I went to vip to get his new mazda inspected..and the service was good. However the man doing the inspection apparently had a body odor issue that day. We where gagging when we went to drive home. It was not good. And so for that I had to write this. Add comment

You can shear a sheep many times but you can only skin him once! 400 dollars for a muffler? Never again for me ! Add comment

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