VIP Auto Parts Complaints and Reviews

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VIP Auto Parts
Main address: 12 Lexington Street 4240 Lewiston Maine
207-784-5423, 207-784-9178, http://www.vipauto.com/Customer_Service/vip_customer_service.php
  • 81+5 mobile complaints
  • $11.7K claimed losses
  • $136 average
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  • Oct 04
  • Service Centers and Customer Services
  • Claremont, New Hampshire
  • Tires Replacement
  • 52

We purchased 2 new tires in August 2013 from VIP in Claremont NH. We had to bring the car back for a leak in the new tire 3 times and still they would not replace the tire. While we were there waiting an hour and 45 minutes, the person working on the car continued to use his cell phone for the majority of the time instead of working on the car. When I complained, another service person took a... Read more

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My husband and I went to vip to get his new mazda inspected..and the service was good. However the man doing the inspection apparently had a body odor issue that day. We where gagging when we went to drive home. It was not good. And so for that I had to write this. Add comment

You can shear a sheep many times but you can only skin him once! 400 dollars for a muffler? Never again for me ! Add comment

     

  • Sep 01
  • Service Centers and Customer Services
  • Manchester, New Hampshire
  • Tire
  • 61

I had a very slow leak in my tire and brought it to VIP. They noticed I was about due for an inspection and asked me about doing it. I said no thanks I was already scheduled to have to done some where else. They took off my tire and brought it to me to show me a with a soapy water solution a large leaking hole!!!! When I said patch it they said they couldn't cuz it was too close to the side... Read more

Was this review helpful? 2 1

Tires bought in June 2013 wore out so that I had to buy 4 new ones in July 2014 before I could get my TOYOTA truck inspected. I bought the tires in your Farminton Maine store. They did nothing to correct the situation. I will never go to one of your stores again Add comment

     

  • Jul 25
  • Service Centers and Customer Services
  • Yarmouth, Maine
  • Bad Car Service
  • 72

I purchased rear rotors for my 2004 Explorer after market. Candy Dent, the manager of the Yarmouth, ME store said they would put them on. Against, my husbands wishes because we had bad experience with this shop in the past, but I wanted to give them the benefit of the doubt. Here is our story. On 5/25/14 I brought my 2004 Explorer into VIP in Yarmouth, ME to have the break rotors replace... Read more

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  • Jul 07
  • Service Centers and Customer Services
  • Biddeford, Maine
  • Bad Battery
  • 31

Went in a bad battery.they tested said battery was ok needed a starter. Put in the shop new testers said it needs a alternator and battery..told them to put in a battery and retest to make sure of alternator being bad. Told they retested and said the alternator was bad..ask to see the three test strips they only would show me one..the first one they said was showing the starter was bad. Refuse to... Read more

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  • Jun 02
  • Service Centers and Customer Services
  • Portland, Maine
  • 2007 Jetta Inspection
  • 101

Today I went to VIP (Portland, ME Riverside location) to get a state inspection on my 2007 Jetta. Before the inspection began, I informed the employee that my back right blinker was out so I knew it needed to be replaced before it would pass inspection. I also informed the employee that I had already purchased the needed light (from VIP) and is was sitting in my passenger seat for them to put in.... Read more

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